Shipping Policy

Effective Date: July 1, 2024

At Vendi Puff, we are committed to providing you with a seamless shopping experience. Below are the details regarding our shipping policy, including important information about the PACT Act.

Shipping Methods

We offer various shipping options to ensure that your orders arrive safely and promptly. Shipping carriers may include USPS, UPS, FedEx or other local carriers. Delivery times may vary based on the selected shipping method and your location.

Processing Time

All orders are processed within 48-72 hours. Orders placed after 4pm will be processed the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Age Verification

As part of our commitment to compliance, all orders containing vaping products will undergo an age verification process. Customers must be at least 21 years old to purchase vape products from Vendi Puff. A signature will be required upon delivery to confirm age.

Shipping Restrictions

Due to legal regulations, we are unable to ship vaping products to certain states and municipalities. Please verify that your shipping address is eligible for delivery before placing your order. You can find a list of restricted locations [insert link or description of how to check].

PACT Act Compliance

In compliance with the Prevent All Cigarette Trafficking (PACT) Act, we adhere to strict regulations governing the shipment of vaping products. This includes:

Age Verification: All packages will require a signature and ID from an individual aged 21 or older upon delivery.
Shipping Records: We maintain detailed records of all shipments of vaping products, including recipient age verification.
Restricted Shipping: We do not ship to states that have enacted prohibitions on the shipment of vaping products.

International Shipping

At this time, we do not offer international shipping for vape products. All orders must be shipped within the United States.

Returns and Exchanges

Please review our Return & Exchange policy.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer service team at support@vendipuff.com

Thank you for choosing Vendi Puff! We appreciate your business and look forward to serving you.